#Silverfast scanning software reviews mac#
Really amateurish conversion from Windows to Mac OS. I even tried to contact their CEO, "Physicist and visionary" Karl-Heinz Zahorsky through a Facebook message but never got an answer. I turned to they Facebook page hoping to find more interaction, and they banned me from their page. You'll understand that such a forum has very little interaction and is not helpful, when for each question you post, you have to wait for it to be approved, after which it will maybe be answered with a staff member of LaserSoft (producer of SilverFast).Īctually, instead of using the forum, they open a support ticket for you to answer question like "Where is the documentation" :-) ! There is a "user forum", but all posts in there are moderated (even a typo edit!) or even censored.
#Silverfast scanning software reviews manual#
There is no comprehensive user manual with something like a table of contents and an index to look up the needed info. These is a bunch of videos that show the use of some user interface elements, ans some of them are still describing and old version of the program. 8 pages on WorkFlowPilot, a back cover and THAT's IT! Other than that there are a couple of small (4 to 6 pages) booklets on JobManager, ADF Scan and Focus Control. But this is described nowhere in the documentation.ĭocumentation: virtually NIL There is a 15-pages "quick start" guide (A5 format), with 7 pages for cover, legal stuff, installation etc. To delete a custom parameters set, there is no delete menu item, instead you must click on the item to add a set while holding the Alt key. The software and the (little existing) documentation, do not match, buttons are for instance described in the documentation that do not exist in the software.
The "WorkFlowPilot" and its childish little airplane may be a help for a single occasional scan, but as soon as you want to use JobManager or "ADF scan" to do some serious batch scanning, it must be deactivated. I followed the advice in a review on and went to their affiliated web shop To begin with, the software uses an incredibly oldish, but most important, counter productive user interface. Bought this software a couple of weeks ago together with a Reflecta RPS 7200 scanner.
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